Privacy Policy
At mysite-name, we are committed to protecting your personal information while you use our cookery classes and culinary services across England. This policy explains how we collect, use, and safeguard your data in compliance with UK GDPR and the Data Protection Act 2018.
1. Information We Collect
We collect information necessary to provide our cookery classes, including your name, contact details, dietary requirements, emergency contact information, and payment details. This helps us deliver safe and personalised culinary experiences and manage class bookings effectively.
We collect technical data through our website analytics to improve user experience. This information is anonymised where possible and not linked to your personal identity without explicit consent.
2. How We Use Your Information
Your data enables us to deliver quality culinary services and includes:
- Processing class bookings and managing attendance records
- Accommodating dietary requirements and food allergies
- Coordinating ingredient preparation and class logistics
- Processing payments and managing course fees
- Communicating class updates and recipe information
- Managing emergency contact and safety information
We handle your information responsibly, using it solely for your culinary education requirements and essential operational needs.
3. Dietary and Health Information
Your dietary restrictions, food allergies, and relevant health information are stored securely and treated as highly confidential. We maintain these records to ensure food safety and accommodate special dietary needs during classes.
Health and dietary information is accessed only by relevant kitchen staff and instructors, and is stored on secure systems with restricted access. We maintain this information for 1 year after your last class attendance.
4. Emergency Contact and Safety Details
We maintain emergency contact information and basic medical details solely for safety purposes during practical cooking sessions. This information is used only in case of emergency and is treated with strict confidentiality.
Emergency information is stored separately from general contact details and is accessible only to designated first aid personnel during class times.
5. Data Security Measures
We implement industry-standard security protocols to protect your personal and health information. All participant data is stored on encrypted systems with access limited to authorised team members. Physical documents containing sensitive information are securely stored and shredded when no longer needed.
Our culinary team follows strict confidentiality agreements regarding participant information and dietary requirements.
6. Photography and Media
We may take photographs during classes for promotional purposes and educational documentation. You will be asked for separate consent for any images used in marketing materials, and you can withdraw this consent at any time.
Class photography is managed respectfully, with images stored securely and used only according to permissions granted.
7. Legal Basis for Processing
By booking our cookery classes, you consent to us processing your information as outlined in this policy. This includes processing necessary for service delivery, food safety, allergy management, and operational administration.
8. Third-Party Data Sharing
We may share your information with trusted third parties only when necessary to deliver our services, such as payment processors for transaction handling, and ingredient suppliers for special dietary requirements.
All third-party providers are bound by strict data protection agreements compliant with UK GDPR requirements. We never sell your personal information or dietary details to other companies.
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access personal information we hold about you
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request transfer of your data to another provider
To exercise these rights, contact us at: [email protected]. We respond to all valid requests within 30 days.
10. Data Retention Period
We retain your personal and class data for as long as necessary to fulfil our services and legal obligations. Cookery class records are typically maintained for 3 years after your last attendance to facilitate rebooking and allergy management, unless you request earlier deletion.
Financial records are retained for 7 years for accounting and tax compliance purposes. Dietary and allergy information is reviewed annually for relevance.
11. Policy Updates
We may update this privacy policy periodically to reflect changes in our services or legal requirements. The current version will always be available on our website, and we will notify you of significant changes that affect how we process your data.
Last updated: October 2025